Privacy & Data Protection Policy

1. Commitment to Privacy

At Hi-Fly Social Foundation, we hold the trust of our donors, volunteers, beneficiaries, and stakeholders as our paramount duty. This Privacy & Data Protection Policy outlines how our NGO collects, processes, and safeguards personal information.

2. Information We Collect

We collect personal information when you donate, register as a volunteer or member, or contact us:

• Identity & Contact: Full Legal Name, Date of Birth, Gender, Mobile / WhatsApp Number, Email Address, and Residential Address.
• Statutory & Tax Details: Permanent Account Number (PAN) is collected strictly as mandated by the Income Tax Department of India for issuing Section 80G tax exemption donation receipts and filing annual Form 10BD.
• Payment Information: Online transactions are handled through PCI-DSS Level 1 compliant gateways (Razorpay, PhonePe, UPI). Hi-Fly Foundation never stores your CVV, debit/credit card PINs, or net banking passwords.

3. Purpose and Legal Grounds of Processing

We process your information strictly for legitimate social work purposes:

• Issuance of automated 80G donation receipts and digital certificates.
• Verification of volunteers, members, and issue of official ID Cards and Appointment Letters.
• Dispatching progress alerts, field activity reports, and disaster relief appeals.
• Statutory reporting to government authorities including NITI Aayog NGO Darpan and the Registrar of Societies.

4. Zero Third-Party Commercial Sharing Policy

We maintain an absolute zero-tolerance policy against selling, leasing, or commercializing personal contact or donation records to advertisers, aggregators, or marketing firms. Data is disclosed only when required by law or judicial mandate.

5. Data Security Measures

Our digital portal operates with 256-bit SSL encryption, automated server backups, and strict role-based administrative access controls.

6. Rights & Compliance Desk

You have the right to request access to your records, rectify discrepancies, or unsubscribe from updates. For inquiries, contact our Data Grievance Desk at contact@hiflyfoundation.org or call our national helpline.